Process Lead GBS

SAB Miller | Bucharest, Romania

Posted Date 11/07/2019


With in-depth expertise on Procure to Pay processes & tools, the Process Lead is driving process documentation, analysis and continuous improvement initiatives within the Global Business Services Center. This role is a single point of contact in new process, tools implementation and process training.


Process mapping

  • Coordinates detailed process mapping;
  • Coordinates with line managers the analysis of activities and FTE;
  • Coordinates setting of key controls framework;
  • Finds and analyzes data to find and correct any discrepancies and/or identification of processes to improve.

Process expertise

  • Act as process expert support for designated teams;
  • Provides guidance in handling complex and/or cross-functional problems and works with other functional areas in resolving escalated complaints or dispute;
  • Provides guidance on process specifics and maintains documentation in central repository for all processes and systems;
  • Act as process trainer for designated teams.

Process changes projects

  • Act as SPOC for new process implementations/changes;
  • Support global and regional projects during transitions, from baselining to steady state, driving fit/gap analysis and remediation actions.

Performance measurement

  • Develops KPI’s and other reporting and monitoring tools as needed;
  • Covers performance reporting including benchmarking against industry.

Continuous improvement

  • Drives continuous improvement framework implementation;
  • Ensures data integrity and system optimization within the GBS operations;
  • Covers performance reporting including benchmarking against industry.


  • Adhere to company policies;
  • Complies with the Internal Regulation and the EHS (Employee Health and Safety), the FSF (Fire Safety and Fighting) and Environmental Protection duties laid down under the law;
  • Responsible for keeping confidential the information, as per the internal policy, within the limits of the duties attached to their job;
  • Informs the line manager of any non-compliance identified in their work;
  • Treat everyone with respect, be ethical, lawful and trustworthy;
  • Respects and correctly promotes the image of the company and the code of conduct;
  • Responsible for the use of the available resources of the company only for the benefit of the company;
  • Responsible for the correct management of the inventory of goods entrusted to them by the Company and the expense reports relating to performance of the activity, in accordance with the internal procedures in force.


  • (+) 4 years’ experience in Procure to Pay processes;
    Good interaction with teams;
    Prior experience in Shared Service Centers highly preferred;
    Previous experience providing Processes and Tools solutions for line managers;
  • Cross-functional enterprise understanding and the ability to work in cross-functional projects;
  • Advanced analytical and decision-making skills;
  • Capable of managing workload and prioritizing multiple responsibilities in a dynamic work environment;
  • Lean Six Sigma methodology highly appreciated.

Key skills: Business acumen, Client relationship, Job interviewing skills, Assessment skills, Communication &negotiations skills, Project Management skills, Change management skills.

At Molson Coors we seek diversity. Differing perspectives lead to challenging the expected, which keeps new ideas bubbling up. We’re an equal opportunity employer and invite applications from candidates from all backgrounds, race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic. We take pride in celebrating our unique brew.

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