Lead Team Member - Tours - STL, MO

AB InBev | St. Louis, MO

Posted Date 10/07/2019
Description

Responsibilities:

  • Assist the team with the daily operation ensuring AB quality standards are met.
  • Supervise, train, motivate, coach and lead part-time team members.
  • Inspect the brewery tour route and tour center regularly and correct problem areas.
  • Open tour route on a regular basis.
  • Monitor inventories and place orders when necessary. Ensure proper stock rotation.
  • Conduct regular and Beermaster Tours as needed.
  • Plan and assist with the annual summer team member training program.
  • Other responsibilities as directed by the Supervisor and/or Area Manager.

Minimum Lead expectation:

  • Communicate with fellow lead team members openly and honestly
  • Provide helpful and timely feedback, document coaching and counseling sessions
  • Work as a team
  • Address problems as soon as possible with all levels of the leadership team and team members
  • Effectively delegate to all, not some
  • Be professional & confidential
  • Be dependable
  • Be proactive and driven
  • Do not pass off problems to others – solve them – get help – reply in a timely manner
  • Make decisions and learn from your successes and mistakes
  • Lead by example at all times.

Job Qualifications

  • Possess a minimum of 24 college credits.
  • Previous experience with Anheuser-Busch.
  • Proficient in Microsoft Excel.
  • Must be able to work a minimum of 32 hours per week.
  • Excellent verbal and written communication and problem-solving skills.
  • Must be open to flexible working hours, including weekends and holidays.
  • Able to work independently with strong follow-up skills.
  • Strong guest-service skills and being a team player is required.
  • Good working knowledge of Microsoft Office applications.

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